Santiago · Región Metropolitana · Chili
Software for hotels in Santiago
The all-in-one platform with AI for hotels of Santiago: agenda, payments in CLP, DTE (Electronic Tax Documents) and WhatsApp that serves your guests 24/7.
Hotel software operating in Santiago
Santiago is the most mature financial center in the South Pacific, headquarters of Chilean retail that expanded throughout Latin America. In areas like Providencia, Las Condes, Vitacura, Santiago Centro, Ñuñoa, hotels they compete every day for the same guests: responding first, getting paid without friction and keeping them coming back is the difference.
OTA, telephone and WhatsApp reservations without a single calendar
15-25% commissions to OTAs on each reservation
Restaurant charges and extras lost at checkout
What Aura solves in your hotel
Direct booking without commission
Own booking engine with online payment: the reservation that comes through your page or WhatsApp does not pay a commission to anyone.
Occupancy calendar
Rooms, seasonal rates and availability on a single dashboard for reception.
Room charges
Restaurant, bar and services are charged to the guest's folio and charged together at checkout.
Pre and post stay messages
Automatic confirmation, arrival instructions and departure survey via WhatsApp.
Compliance and collections in Chile
Operating in Santiago means complying with Servicio de Impuestos Internos (SII) and getting paid as people pay in Chile. Aura has it integrated:
Billing: DTE (Electronic Tax Documents)
Invoices, receipts, credit notes and dispatch guides are issued as digitally signed DTE and reported to the SII. The electronic ticket is also mandatory for microenterprises, and the purchase-sale record is reconciled on the SII portal.
Local payment methods
- Webpay (Transbank)
- Khipu (transfer)
- MACH and digital accounts
- Credit and debit cards
Aura functions for hotels
Own booking engine
Reservations from your website and WhatsApp with online advance payment.
Occupancy board
Status of each room: occupied, dirty, ready, locked.
Folio per guest
Stay and consumption charges in a single account.
Seasonal rates
Prices by date, room type and occupancy.
Automatic communication
Confirmations and guest follow-up via WhatsApp.
Frequently asked questions
Does Aura issue valid invoices to SII for hotels in Santiago?
Yes. Aura emits DTE (Electronic Tax Documents) according to the requirements of Servicio de Impuestos Internos (SII). Mandatory for all taxpayers since 2018, and the invoice is linked to the collection, without recapturing data.
What payment methods can I accept at Santiago?
The ones your guests already use in Chile: Webpay (Transbank), Khipu (transfer), MACH and digital accounts, Credit and debit cards. Everything is automatically reconciled with each sale in CLP.
Does the system handle the time and currency of Santiago?
Yes. Your organization operates in the time zone of Santiago (America/Santiago, UTC-4 / UTC-3 (verano)) and in chilean peso (CLP); Reports, appointments and cash closings use your local time, not the server time.
Is it suitable for a boutique hotel, inn or cabins?
Yes. From 5 rooms: you configure your room types, seasons and policies, and the booking engine works for properties of any size.
How do I reduce my dependence on OTAs?
With its own booking engine and remarketing via WhatsApp to previous guests: each direct reservation saves you the 15-25% commission charged by the OTA.
Keep exploring
Hotel software in other cities
Modules for hotels
Aura in Chile
Get started today with your hotel on Santiago
Activate Aura in minutes: without implementers or annual contracts. Set up your hotel, connect your WhatsApp and operate on CLP from day one.
Start 14-day trial — $14 USDWithout permanence. Aura One Plan $599 USD/month with all modules.