Monterrey · Nuevo León · Mexico

Software for hotels in Monterrey

The all-in-one platform with AI for hotels of Monterrey: agenda, payments in MXN, CFDI 4.0 and WhatsApp that serves your guests 24/7.

Population (metro zone)
5.4 million rooms
Currency
MXN — mexican peso
IVA
16%
time zone
UTC-6

Hotel software operating in Monterrey

Monterrey is the industrial and business capital of northern Mexico, with the highest per capita income in the country and a demanding business culture. In areas like San Pedro Garza García, Valle Oriente, Centro, Cumbres, hotels they compete every day for the same guests: responding first, getting paid without friction and keeping them coming back is the difference.

OTA, telephone and WhatsApp reservations without a single calendar

15-25% commissions to OTAs on each reservation

Restaurant charges and extras lost at checkout

What Aura solves in your hotel

Direct booking without commission

Own booking engine with online payment: the reservation that comes through your page or WhatsApp does not pay a commission to anyone.

Occupancy calendar

Rooms, seasonal rates and availability on a single dashboard for reception.

Room charges

Restaurant, bar and services are charged to the guest's folio and charged together at checkout.

Pre and post stay messages

Automatic confirmation, arrival instructions and departure survey via WhatsApp.

Compliance and collections in Mexico

Operating in Monterrey means complying with Servicio de Administración Tributaria (SAT) and getting paid as people pay in Mexico. Aura has it integrated:

Billing: CFDI 4.0

Every taxpayer must stamp CFDI 4.0 before the SAT via an authorized PAC. Includes payment supplement (PPD), Carta Porte supplement for transfers and payroll CFDI for salary receipts. Cancellation requires reason and, in certain cases, acceptance by the recipient.

Local payment methods

  • SPEI (immediate transfer)
  • Visa/Mastercard/Amex cards
  • OXXO Pay (cash)
  • Months without interest (MSI)
  • CoDi

Aura functions for hotels

Own booking engine

Reservations from your website and WhatsApp with online advance payment.

Occupancy board

Status of each room: occupied, dirty, ready, locked.

Folio per guest

Stay and consumption charges in a single account.

Seasonal rates

Prices by date, room type and occupancy.

Automatic communication

Confirmations and guest follow-up via WhatsApp.

Frequently asked questions

Does Aura issue valid invoices to SAT for hotels in Monterrey?

Yes. Aura emits CFDI 4.0 according to the requirements of Servicio de Administración Tributaria (SAT). Mandatory for all commercial operations, and the invoice is linked to the collection, without recapturing data.

What payment methods can I accept at Monterrey?

The ones your guests already use in Mexico: SPEI (immediate transfer), Visa/Mastercard/Amex cards, OXXO Pay (cash), Months without interest (MSI), CoDi. Everything is automatically reconciled with each sale in MXN.

Does the system handle the time and currency of Monterrey?

Yes. Your organization operates in the time zone of Monterrey (America/Mexico_City, UTC-6) and in mexican peso (MXN); Reports, appointments and cash closings use your local time, not the server time.

Is it suitable for a boutique hotel, inn or cabins?

Yes. From 5 rooms: you configure your room types, seasons and policies, and the booking engine works for properties of any size.

How do I reduce my dependence on OTAs?

With its own booking engine and remarketing via WhatsApp to previous guests: each direct reservation saves you the 15-25% commission charged by the OTA.

Get started today with your hotel on Monterrey

Activate Aura in minutes: without implementers or annual contracts. Set up your hotel, connect your WhatsApp and operate on MXN from day one.

Start 14-day trial — $14 USD

Without permanence. Aura One Plan $599 USD/month with all modules.